Refund Policy

[Parkpay software solutions (opc) private limited] Refund Policy

Effective Date: 17-12-2023

Thank you for choosing [Parkpay software solutions (opc) private limited]. We are committed to providing quality products/services and ensuring your satisfaction. Please read our refund policy carefully to understand your rights and responsibilities.

  1. Refund Eligibility:
    • Refunds are eligible within 7 days from the date of transaction.
    • To be eligible for a refund, the product/service must be in its original condition and should not have been used or consumed.
  2. Refund Process:
    • To initiate a refund, please contact our customer service team at [support@parkpayz.com] or [+91-8861307436].
    • Provide your order number and a detailed reason for requesting a refund.
    • Our customer service team will review your request and guide you through the next steps.
  3. Non-Refundable Items:
    • Certain items are non-refundable, including [list specific items/services that are non-refundable].
    • Downloadable software, digital products, and gift cards are generally non-refundable.
  4. Refund Timeframe:
    • Once your refund request is approved, it may take 7 days for the refund to be processed.
    • The refund will be issued using the same method of payment used for the original purchase.
  5. Late or Missing Refunds:
    • If you haven’t received your refund within the specified timeframe, please check your bank account or contact your credit card company.
    • If the issue persists, contact our customer service team for assistance.
  6. Changes to this Refund Policy:
    • We do not offer exchanges. If you need a different product, please follow the refund process and place a new order.
    • We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase with [Parkpay software solutions (opc) private limited], you agree to and accept the terms of this refund policy. If you have any questions or concerns, please contact our customer service team.